Tech Support

Adding Team Members

From the Pit Pay App Menu:

  • Go to “MY TEAM OR GROUP” in the Pit Pay App menu
    • Tap the Orange “+” to Add Team Members
    • Enter the Mobile Phone Number for the Team Member you want to add to your Team / Group. (Must be 18 or older.)

If they already HAVE a Pit Pay Account:

  • You’ll see their name populate after you enter their mobile phone number.
    • Tap on the Name
    • Select the Duty they’ll perform at the track from the dropdown menu
      • This saves a step at checkout but if their duty changes, this can be changed at checkout
    • IF you wish to add any additional team members, you can enter their Mobile Phone Numbers to invite them as well
    • Tap “Invite Users” at the bottom of the screen
    • You’ll see your Team Members in the List
    • They are added to your list and will not be notified until you buy them a pass

If they do NOT have a Pit Pay Account:

  • You’ll see the phone number drop down after you enter it
    • Tap on the Number
    • Select the Duty they’ll perform at the track from the dropdown menu
      • This saves a step at checkout but if their duty changes, this can be changed at checkout
    • IF you wish to add any additional team members, you can enter their Mobile Phone Numbers to invite them as well
    • Tap “Invite Users” at the bottom of the screen
    • You’ll see your Team Members in the List
    • They will receive a text message to with links download the app and you will see them in the list as a Phone Number with “Invited” to the right of their number

You will receive text messages when your team members have signed up for the app.

IMPORTANT: You will NOT be able to buy a Pass for Your Team or Group Member until they have created their OWN Pit Pay App Account.

Every adult needs their own Pit Pay App account in order to have a verified identity to sign the waiver and validate the pass.

Questions about buying passes for your team members? Go to Team or Group Pit Passes.