If you\u2019re having technical trouble with the app or not seeing a certain feature, there are a few quick fixes you can try.<\/p>\n\n\n\n
If you\u2019re not on the latest version of the app, you might not be able to access the newest features. Keeping your app updated ensures you can access all the latest and greatest features.<\/p>\n\n\n\n
To update your app, visit the app store on your device, search \u201cPit Pay\u201d and see if there\u2019s an option to update. If so, simply tap \u201cUpdate.\u201d<\/p>\n\n\n\n
To see if you\u2019re on the latest version, visit the app store on your device, search \u201cPit Pay\u201d and see if there\u2019s an option to update. If so, simply tap \u201cUpdate\u201d to get on the latest version.<\/p>\n\n\n\n
Device type \/ operating system<\/em><\/strong><\/p>\n\n\n\n It\u2019s helpful to know if you\u2019re on an iPhone or Android, along with your device type and what version of the operating system you\u2019re on.<\/p>\n\n\n\n Screenshots<\/em><\/strong><\/p>\n\n\n\n Screenshots showing error messages, what you\u2019re seeing, etc. can be very useful when we\u2019re trying to help with a support request.<\/p>\n\n\n\n Detailed description of what you\u2019re trying to do<\/em><\/strong><\/p>\n\n\n\n The more info we have, the better! The more details you can provide up front, the faster we can get things sorted out.<\/p>\n\n\n\n Logout \/ Login<\/em><\/strong><\/p>\n\n\n\n This should be your first step if you are having any technical trouble with the app, or not seeing what you expect.<\/p>\n\n\n\n Delete and reinstall<\/em><\/strong><\/p>\n\n\n\n If logging out and logging back in doesn\u2019t resolve the issue, deleting the Pit Pay App from your device, then reinstalling the app is the next thing to try. This will resolve 99% of technical issues with the app.<\/p>\n","protected":false},"parent":0,"menu_order":1,"template":"","faq-category":[2],"class_list":["post-85","faqs","type-faqs","status-publish","hentry","faq-category-pit-pay-app"],"_links":{"self":[{"href":"https:\/\/help.pitpay.com\/index.php?rest_route=\/wp\/v2\/faqs\/85","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.pitpay.com\/index.php?rest_route=\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/help.pitpay.com\/index.php?rest_route=\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/help.pitpay.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=85"}],"wp:term":[{"taxonomy":"faq-category","embeddable":true,"href":"https:\/\/help.pitpay.com\/index.php?rest_route=%2Fwp%2Fv2%2Ffaq-category&post=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}If something seems weird\/off:<\/strong><\/h2>\n\n\n\n