Tech Support

What You Will Need

To sign up for your own Pit Pay Account:

18 & Over

  • You must be 18 years of age or older to create a Pit Pay App Account.
  • Adults who are parents or legal guardians of a minor can add the minor to their own Pit Pay App Account.
  • Once the minor turns 18, they will need to create their own account.
  • Minor accounts CAN NOT be updated to an adult account.

Government Issued ID or Passport

  • You MUST have a scannable Government Issued ID or Passport to sign up for the Pit Pay App.
  • Pit Pay utilizes ID scan technology to verify a user’s age and identity to meet insurance requirements for Esigning any agreements that may necessary for event participation.
  • If your ID Card is old, worn or faded, it may not scan successfully.
  • In most states you can order a replacement ID online, to be mailed quickly to your home for under $25.00.           

Smartphone

In order to download and sign up for Pit Pay, you will need a cell or internet connected smartphone with a camera.

  • iPhone users should have at least iOS version 15.
  • Android users should have at least Android 11.

Mobile number – (Unique from any Pit Pay User)

  • Your mobile phone number is your Pit Pay Account Number, so you must provide a unique mobile number when signing up.
  • A phone number Can Not Be Used By / Shared With Any Other Pit Pay User
  • Upon Account Signup and Sign In, you will be sent a verification code via text message to authenticate the mobile number as your Pit Pay Account Number.

Email Address – (Unique from any other Pit Pay User)

  • You must provide a unique email address when signing up for Pit Pay.
  • Email Address Can Not Be Used By / Shared With Any Other Pit Pay User.
  • Receipts, notices, messages and executed waivers will be delivered to the email address associated with your Pit Pay account.

Tip: You can quickly set up a free email account with Gmail or many other email providers.