Tech Support

Scanning Your ID

Pit Pay utilizes your phone’s camera to scan your ID. Scanning your ID begins the account signup process.

Scanning your Driver’s License

  • From the “Sign Up” Screen, Select “Scan License”
  • Point your Camera at your Driver’s License, Positioning the Spinning Wheel in the Center of the ID Card
  • When prompted, Flip the Card Over
  • Position the Spinning Wheel in the Center of BAR CODE
  • Edit Your Address if it needs updating
  • Enter the required information to finalize your account

Tips for Success

  • Place the ID on a dark surface
  • Use sufficient, natural lighting instead of a flash
  • Position Camera directly above the ID
  • Be sure that your shadow does not cover your ID
  • Position the Card to Minimize glare
  • Hold the Phone Still so the Camera has time to Focus

Scanning your Passport

  • From the “Sign Up” Screen, Select “Scan Passport”
  • Open Passport to the Identification Page (The Page with Your Photo)
  • Point your Camera at the Passport Page, Positioning the Spinning Wheel in the Center of the Page
  • Enter your Address to Finish this Step
  • Enter the required information to finalize your account

Tips for Success

  • Place the ID on a dark surface
  • Use sufficient, natural lighting instead of a flash
  • Position Camera directly above the ID
  • Be sure that your shadow does not cover your ID